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Store Policies

Payment

I accept payment via PayPal.

Should you like to commission a one-of-a-kind character (as against a made-to-order version of one already listed) then I ask for a 50% deposit.  The balance is due upon completion of the doll, prior to shipping.

I am happy to arrange a layaway plan if that would help you purchase a doll with whom you have fallen in love. The 50% deposit still applies, but the balance can be paid in installments; please contact me via email (itinerantbizarrium@gmail.com) to discuss.

In either of the above cases, if the balance is not paid on time and I receive no communication from the buyer, I reserve the right to resell the doll with no refund due.


Shipping

I ship products twice a week, so yours will reach the village post office within 3 days of your payment.

All dolls are carefully packaged in tissue paper within their specially-made and decorated box - thus perfect for immediate gift-giving.

I cannot be held responsible for damage or loss in transit; if you would like to add insurance, please contact me and I shall be happy to add it to the shipping cost.

Please be aware that customs taxes may be levied on packages shipped beyond the European Union.


Refunds & Exchanges

It is the sole purpose of the Itinerant Bizarrium to create work which you will love.  If for any reason you are unhappy with your purchase, please contact me (itinerantbizarrium@gmail.com) so that I may endeavour to solve the problem.


Thank you for taking time to read my policies!